Our Work in Edmonton
We are CSU 52 and we’re building an Edmonton for everyone.
We answer thousands of calls a day. We support hundreds of thousands of visitors every year. And we do it all while living, working, and raising our families right here in the city we serve.
We don’t just provide services — we help bring City Council’s priorities to life. When jobs stay local and services are strong, everyone benefits.
We are the emergency operators that connect important calls. 
822,170
Emergency requests
for assistance in 2023
We are the library staff enriching minds and the science centre experts sparking imaginations. 
Edmontonians borrowed nearly
5.4 Million
items from our
libraries last year
On average, Edmonton’s science centre hosted
580,000
Visitors
We ensure permits are issued efficiently, keeping Edmonton’s growth and development on track.
Across Edmonton,
14,260
permits were issued in 2023
We respond to the concerns that matter, like the calls to 311 about potholes across the city
6,175
Calls to 311 about
potholes last year
We help keep our rec centres open and accessible transit moving. 
Edmonton rec centres served nearly
500,000
per month in 2023
In 2023, DATS coordinated more than
857,100
accessible rides 
We bring diverse voices to decision making tables.
2023
Edmonton’s Population
1,128,811
We make clean water possible and bring responsible power to our homes. 
The average Edmontonian uses
184 litres
of water each day.
CSU 52 members are part of the heart and soul of day-to-day city life, working to make a positive impact in our communities. 
We ensure that high-demand services are right here - around the clock.  Our members are dedicated to an Edmonton you can count on.  
An Edmonton that belongs to all of us.
We all win when we invest in our city and our future. Thank you for trusting us to deliver the core services that keep Edmonton running.
Sources:
City of Edmonton Open Data Portal: http://data.openportal.ca
2023 Edmonton Police Annual Report
2023 Edmonton Public Library Annual Report
2023 Telus World of Science Annual Report
Epcor.com